Refund Policy
This policy covers the events in which FCCL will refund the payment against your order.
1. If FCCL is unable to deliver full or part of your order for more than 30 working days you will receive a refund for undelivered order without incurring any extra charges.  
2. If any of the cement bags are found to be below the specifications of FCCL, they will replaced with new bags free of cost. If FCCL fails to provide a replacement for more than 15 working days, you will be refunded for bags that are below specification without incurring any extra charges.